Privacy Policy

1. Introduction and data controller

Your privacy matters to us. This policy explains what personal data [Legal entity — pending] collects when you visit this website, how we use it, and your rights under applicable law, including the EU General Data Protection Regulation (GDPR).

The data controller is [Legal entity — pending], reachable at hello@cuvarel.com, registered in Wyoming, USA, at [Address — pending].

2. Data we collect

We may collect the following categories of personal data:

• Order data: name, email, shipping address, order contents and payment reference (not the card number — payment data is handled by our payment provider).
• Contact data: name, email and the content of any message you send via the contact form.
• Newsletter data: email address, if you subscribe.
• Browsing data: IP address, browser and device type, and pages viewed, via server logs.
• Preference data: language and cart contents stored locally in your browser (localStorage) — this data does not leave your device unless you place an order.

3. How we use your data

We use your data for the following purposes and legal bases:

• Order fulfilment (contract): processing, shipping, invoicing and managing returns.
• Customer service (legitimate interest / contract): responding to your enquiries and resolving complaints.
• Marketing (consent): sending the newsletter if you are subscribed. You can unsubscribe at any time.
• Legal obligations: retaining order and invoicing data as required by applicable law.
• Site improvement (legitimate interest): analysing anonymised browsing data.

4. Data sharing and processors

We do not sell your data. We share it only with the following processors, bound by appropriate terms:

• Payment providers: handle card payment authorisation; they do not receive your full card number after processing.
• Carriers: name and shipping address to deliver your order.
• Email providers: sending order confirmations and the newsletter.
• Hosting and infrastructure: servers located in the EU or in jurisdictions offering adequate protection.

We will disclose data to authorities where required by law.

5. Cookies and local storage

This website uses browser local storage (localStorage, not cookies) to remember your language and cart. This data stays on your device and is not transmitted to our servers unless you make a purchase or subscribe.

If we deploy third-party analytics, we will update this policy and seek your consent where required by law. No third-party tracking cookies are currently set.

6. Data retention

We retain data only as long as necessary for its purpose, unless a longer period is required by law:

• Order data: 7 years (accounting obligation).
• Contact messages: 12 months after the last reply.
• Subscriber data: until you unsubscribe, plus 30 days.
• Server logs: 90 days on a rolling basis.

7. Your rights

Under the GDPR, you have the following rights:

• Access: request a copy of your data.
• Rectification: correct inaccurate data.
• Erasure: request deletion, subject to legal obligations.
• Restriction: restrict processing in certain cases.
• Portability: receive your data in a machine-readable format.
• Objection: object to processing based on legitimate interest.
• Withdraw consent: at any time, without retroactive effect.

To exercise these rights, write to hello@cuvarel.com. We will respond within 30 days. You may also lodge a complaint with the supervisory authority in your country.

8. International transfers

Where data is transferred outside the EEA, we ensure appropriate safeguards, including the European Commission's Standard Contractual Clauses.

9. Data security

We implement appropriate technical and organisational measures: HTTPS encryption in transit, access controls and regular review of our practices. In the event of a breach likely to present a risk, we will inform the competent authority and, where required, the individuals concerned.

10. Changes to this policy

We may update this policy from time to time. The revised version will be posted on this page with a new date. For substantial changes, we will notify you by email or a notice on the site.

For any questions, write to hello@cuvarel.com.